Terms of Service & Lead Data Terms

01Who May Use Radar

1.1 Business use only. Radar is offered only to businesses and professionals for business-to-business and business-to-consumer commercial prospecting. It is not offered to consumers for personal, family, or household use.

1.2 Eligibility. You must be at least 18 years old, located in the United States, and legally able to enter into contracts. If you accept these Terms for a company, you represent that you have authority to bind it, and “you” means that company.

1.3 Accurate information. You must give us accurate, current, and complete information (including your legal name, business name, email, phone, and website) and keep it updated. We may verify your identity and business and may refuse or cancel any account at our discretion.

02Definitions

• “Service” means Clientyze Radar, including the website at leads.clientyze.com, the client portal, searches, lead lists, list refreshes, exports, integrations, CRM delivery, APIs, and related support.
• “Lead Data” means any contact, demographic, firmographic, property, behavioral, intent, audience, or other data about any person or business that we deliver or make available to you through the Service, including any copies, extracts, or derivatives.
• “Data Providers” means the third-party data suppliers, data partners, and their licensors that supply data or technology to us.
• “Plan” means the free trial, pay-as-you-go, or subscription tier you select, including its lead allowance, features, and price.
• “Credits” means pre-purchased pay-as-you-go lead units.

03The Service and Your License

3.1 License. Subject to your compliance with these Terms and payment of all fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license during your active Plan to use Lead Data solely for your own internal, lawful marketing and sales outreach for your own business.

3.2 We own the Service; licensors own the data. Lead Data is licensed, not sold. We and our Data Providers keep all rights, title, and interest in the Service and Lead Data. No rights are granted except those expressly stated here.

3.3 Search results are estimates. Search previews, match counts, audience sizes, “buying window,” and intent indicators are probabilistic estimates generated from third-party signals. They are not guarantees that any person is in the market, will respond, or will become a customer.

3.4 Changes to the Service. We may add, change, limit, or discontinue any feature, search type, data field, data source, integration, delivery method, or refresh frequency at any time. When a change materially reduces the core functionality of a paid Plan during a prepaid period, your sole remedy is to cancel and receive a pro-rated credit of unused prepaid subscription fees for that period (not Credits already used or leads already delivered).

04Data Providers and Changes Outside Our Control

4.1 Third-party sourcing. Lead Data is sourced from Data Providers and from public and commercially available sources. We may add, replace, or remove Data Providers at any time without notice, and the identity of our Data Providers is our confidential information.

4.2 Provider policy pass-through. Our Data Providers may change their own terms, acceptable use policies, data fields, compliance requirements, permitted uses, pricing, or availability. When that happens, we may make matching changes to the Service, these Terms, the Lead Data you can access, or how you may use it, effective immediately where required by a Data Provider or by law. You agree to follow any such restriction once we notify you (including by email, in-portal notice, or an update to these Terms).

4.3 Interruption or loss of a data source. If a Data Provider limits, suspends, or ends our access, or a law or regulator restricts a data type, we may suspend, limit, or substitute affected data or features. We are not liable for any such interruption. If a paid Plan becomes substantially unusable as a result for more than 30 consecutive days, you may cancel and receive a pro-rated credit or refund of unused prepaid subscription fees as your sole remedy.

4.4 Suppression and removal signals. Data Providers and individuals may require that specific records be removed, suppressed, or corrected. If we notify you that a record must be deleted or not used, you must stop using it and delete it within 5 business days.

05Plans, Pricing, Fees, and Billing

5.1 Prices. Current Plans and prices are listed on our pricing page or at checkout. Prices are in U.S. dollars and exclude applicable taxes, which you are responsible for.

5.2 Price and plan changes. We may change prices, lead allowances, Plan features, minimum purchases, per-lead rates, or Plan structure at any time. For active subscriptions, changes take effect at your next billing cycle after at least 14 days’ notice by email or in-portal notice. Continuing your subscription after the effective date means you accept the change. If you don’t agree, cancel before the change takes effect. Changes to pay-as-you-go rates apply to purchases made after the change is posted.

5.3 Cost-based adjustments. Our prices depend on third-party data and technology costs. If a Data Provider, payment processor, or other vendor increases our costs, imposes new fees, or changes its pricing model, we may adjust prices, allowances, or per-lead rates under Section 5.2. Where a Data Provider change takes effect on shorter notice to us, we may give you shorter notice to match.

5.4 Automatic renewal. Subscriptions renew automatically each billing period (monthly unless stated otherwise) at the then-current price, and your payment method will be charged until you cancel. You can cancel anytime in your account portal or by emailing support@clientyze.com. Cancellation takes effect at the end of the current paid period; you keep access until then.

5.5 Payment authorization. You authorize us and our payment processor to charge your payment method for all fees, renewals, overages, and taxes. If a charge fails, we may retry it, suspend the Service, and charge any amount past due. Past-due amounts may accrue a late fee of 1.5% per month (or the legal maximum, if less).

5.6 Lead allowances. Subscription lead allowances reset each billing period and do not roll over (only pay-as-you-go Credits roll over, per Section 5.7). Unused allowance has no cash value. Included CRM daily limits, where offered, reset daily and do not accumulate.

5.7 Pay-as-you-go Credits. Credits are subject to the minimum purchase shown at checkout, are non-refundable and non-transferable, and have no cash value. Credits roll over month to month and expire 12 months after the date of purchase (each purchase has its own expiration date; your oldest Credits are used first). Expired Credits are forfeited without refund. Your remaining Credits and their expiration dates are shown in your account. Credits are also forfeited if your account is terminated for breach of these Terms. If we discontinue pay-as-you-go entirely, we will either honor remaining Credits for at least 90 days or refund unused Credits at their purchase price.

5.8 Upgrades and downgrades. Upgrades take effect immediately and may be pro-rated. Downgrades take effect at the next billing period.

5.9 No refunds. Except as expressly stated in these Terms or required by law, all fees are non-refundable, including for partial periods, unused allowances, unused features, and leads already delivered. Because Lead Data is a digital product delivered immediately, leads are considered delivered once they appear in your account, export, or connected CRM.

5.10 Lead quality credits. If a delivered record is a clear duplicate within the same list or is obviously invalid (for example, a malformed email address), you may report it within 7 days of delivery. We may, at our sole discretion, issue a replacement lead or a lead credit. This is your only remedy for data quality.

5.11 Chargebacks. If you believe a charge is wrong, contact us first at support@clientyze.com. Filing a chargeback for a valid charge is a breach of these Terms. We may suspend your account immediately and recover the disputed amount plus any processor fees.

06Free Trial

6.1 Trial terms. We may offer a one-time free trial (currently up to 50 leads). Free trial leads do not include phone numbers. The trial is limited to one per person, business, household, device, IP address, and payment method. We may limit, change, or end any trial at any time.

6.2 Abuse prevention. To prevent abuse, we collect and check identifying signals such as email, phone, IP address, and device identifiers. Creating multiple accounts or using false information to get more free leads is prohibited. Leads obtained through trial abuse are unlicensed. You agree to pay for them at our then-current pay-as-you-go rate.

6.3 As-is. Trials are provided “as is” with no warranty, support commitment, or liability of any kind.

07Phone Numbers and Paid Data

7.1 Direct phone numbers and certain data fields are available only on eligible paid Plans, and only after you accept our TCPA & DNC Compliance Standards and any additional attestations we require. We may require you to re-confirm your compliance periodically.

7.2 Phone numbers are provided for lawful outreach only. Delivery of a phone number is not consent to call or text that number. It does not mean the number is wireless or landline, or that it is or isn’t on any Do-Not-Call list.

08Permitted and Prohibited Uses

8.1 Permitted use. You may use Lead Data only for lawful commercial prospecting, marketing, and sales outreach for your own business, in compliance with all applicable laws and these Terms.

8.2 Prohibited uses. You may not, and may not let anyone else:

1. resell, sublicense, rent, lend, share, publish, transfer, white-label, broker, or otherwise give Lead Data or access to the Service to any third party, including clients, affiliates, or other businesses, unless we agree in a signed writing;
2. use Lead Data to decide anyone’s eligibility for credit, insurance, employment, housing, tenancy, education, government benefits, or any other purpose covered by the Fair Credit Reporting Act (FCRA). We are not a consumer reporting agency, and Lead Data is not a consumer report;
3. use Lead Data to discriminate, or to target or exclude people, based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, familial status, or any other protected characteristic, or any proxy for one;
4. target, infer, or segment people by sensitive characteristics, including health or medical conditions, pregnancy or reproductive health, sexual life, religious beliefs, immigration status, precise geolocation, union membership, criminal history, financial distress, or information about minors;
5. build geofences, track movement or visits, or target people based on their presence at sensitive locations (such as medical facilities, places of worship, shelters, or government offices);
6. harass, stalk, threaten, defraud, deceive, or harm anyone, or engage in any unlawful, deceptive, or abusive practice;
7. send spam or make any call, text, email, or mailing that violates law or these Terms;
8. use the Service or Lead Data to build, train, or improve any database, data product, AI or machine-learning model, or any competing product or service;
9. scrape, crawl, bulk-download, reverse-engineer, decompile, or circumvent any rate limit, plan limit, security measure, or access control, or access the Service by automated means not provided by us;
10. append Lead Data to, or use it to re-identify or enrich, any third-party dataset, except your own CRM records for your own outreach;
11. benchmark the Service or Lead Data for competitive purposes; or
12. remove or alter any notices, suppression flags, opt-out indicators, or field restrictions we provide.

8.3 Industry restrictions. We may prohibit or restrict use of the Service for certain industries or campaigns (for example, debt relief, credit repair, high-risk lending, adult content, firearms, cannabis, or political campaigns) at our discretion or at a Data Provider’s request.

09Your Compliance Responsibilities (Calls, Texts, Email, Mail)

9.1 You are the sender. You alone decide whether, when, and how to contact anyone, and you are solely responsible for every communication you or your agents send using Lead Data.

9.2 You must comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA); the Telemarketing Sales Rule (TSR); the National Do Not Call Registry; state do-not-call, telemarketing, and “mini-TCPA” laws (including Florida, Oklahoma, Texas, and others); the CAN-SPAM Act; state privacy laws (such as the CCPA/CPRA and other state consumer privacy laws); state data-broker and data-use laws; and FTC rules.

9.3 Before contacting anyone, you must:

1. scrub phone numbers against the National DNC Registry, applicable state DNC lists, reassigned-number data where appropriate, and your own internal do-not-call list;
2. get any prior express consent or prior express written consent the law requires before using an autodialer, artificial or prerecorded voice, AI voice, or text messaging. You may not treat Lead Data as consent;
3. follow state and federal calling-hour, call-frequency, caller-ID, and identification rules;
4. honor opt-out and stop requests immediately and keep them permanently;
5. include accurate sender identification, your physical mailing address, and a working unsubscribe mechanism in all commercial email, and honor unsubscribes within 10 business days; and
6. follow the terms of your email, SMS, telephony, and CRM providers.

9.4 Records. You must keep records of your consents, DNC scrubs, and opt-outs for at least 5 years and give them to us within 5 business days of our reasonable request.

9.5 Agents. If anyone (staff, call center, agency, or software) uses Lead Data for you, you remain fully responsible for their compliance.

10Consumer Requests, Security, and Retention

10.1 Opt-outs and privacy requests. If any person asks you to stop contacting them, delete their information, or exercise a privacy right, you must honor it promptly. You must also forward any request about our data to privacy@clientyze.com within 10 days.

10.2 Security. You must keep Lead Data and your login credentials secure using reasonable administrative, technical, and physical safeguards. You must not share logins. You must notify us within 72 hours of any unauthorized access to Lead Data or your account.

10.3 Retention. You may keep Lead Data only as long as you have a lawful business need during your active license. When your Plan ends or we ask, you must delete Lead Data you have not converted into a genuine customer relationship and confirm deletion in writing on request.

10.4 Audit. On reasonable notice, you agree to cooperate with our reasonable requests to verify your compliance with these Terms, including requests made by a Data Provider or regulator.

11Integrations and Third-Party Services

The Service may connect to third-party services (such as CRMs, email, payment, or calendar tools). Your use of those services is governed by their terms. We are not responsible for third-party services, their availability, or any data you send to them. Integrations, delivery schedules, and automatic list refreshes run on a commercially reasonable basis and may be delayed, paused, or changed.

12Your Account and Content

12.1 You are responsible for all activity under your account.

12.2 You own the information you submit to us (such as search criteria and business details). You grant us a license to use it to provide, secure, and improve the Service and as described in our Privacy Policy.

12.3 Any feedback you give us may be used without obligation to you.

13Suspension and Termination

13.1 By us. We may suspend, limit, or terminate your access, immediately and without notice or refund, if:

• we reasonably believe you violated these Terms or the law;
• a payment fails;
• your use creates legal, regulatory, security, reputational, or Data Provider risk;
• a Data Provider or authority requires it; or
• we discontinue the Service.

If we discontinue the Service for reasons other than your breach, we will refund unused prepaid subscription fees and unused Credits.

13.2 By you. You may cancel at any time under Section 5.4.

13.3 Effect. On termination, your license ends immediately. You must stop using and delete Lead Data as described in Section 10.3, and all amounts owed become due. Sections 2, 3.2, 4.4, 5.9, 5.11, 8–10, and 13–25 survive.

14Confidentiality

Non-public information about the Service, our pricing arrangements, our Data Providers, and our technology is our confidential information. You may not disclose it or use it except to use the Service.

15Disclaimer of Warranties

THE SERVICE AND ALL LEAD DATA ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR DATA PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND TIMELINESS. WE DO NOT GUARANTEE ANY NUMBER OF LEADS, MATCH RATES, CONTACTABILITY, RESPONSES, APPOINTMENTS, SALES, REVENUE, OR RETURN ON INVESTMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT ANY PHONE NUMBER IS OR IS NOT ON A DO-NOT-CALL LIST, IS WIRELESS OR LANDLINE, OR MAY LAWFULLY BE CONTACTED. ANY RESULTS, TESTIMONIALS, OR EXAMPLES ON OUR WEBSITE ARE NOT TYPICAL OR GUARANTEED.

16Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER WE NOR OUR DATA PROVIDERS, AFFILIATES, OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE FEES YOU ACTUALLY PAID US FOR THE SERVICE IN THE 3 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) $100; AND (C) WE HAVE NO LIABILITY FOR ANY FINE, PENALTY, OR CLAIM ARISING FROM YOUR COMMUNICATIONS OR YOUR USE OF LEAD DATA. These limits apply to all theories of liability and even if a remedy fails of its essential purpose.

17Indemnification

You will defend, indemnify, and hold harmless JCM, its members, officers, employees, agents, contractors, and Data Providers from and against all claims, demands, lawsuits, regulatory actions, fines, penalties, damages, losses, settlements, and expenses (including reasonable attorneys’ fees) arising from or related to:

• your use of the Service or Lead Data;
• any call, text, email, mailing, or other communication made by you or on your behalf, including TCPA, TSR, DNC, CAN-SPAM, and state law claims;
• your breach of these Terms or any law; or
• your products, services, or dealings with any person.

We may choose our own counsel at your expense, and you may not settle any claim without our written consent.

18Changes to These Terms

We may update these Terms at any time, including to reflect changes in law, Data Provider requirements, our costs, or the Service. We will post the updated Terms with a new “Last updated” date. For material changes, we will also give you notice by email or in-portal notice at least 14 days before they take effect, unless a shorter period is required by law or a Data Provider, or the change is needed to address illegal or harmful use. Your continued use of the Service after the effective date means you accept the updated Terms. If you do not agree, you must stop using the Service and cancel.

19Notices and Electronic Communications

You agree to receive notices, invoices, and communications from us electronically, including by email to the address on your account and by in-portal notice. They are effective when sent. Legal notices to us must be sent to legal@clientyze.com and to our mailing address below.

20Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control. These include:

• Data Provider outages or policy changes
• internet, hosting, or payment-processor failures
• cyberattacks
• changes in law or regulatory action
• labor disputes
• natural disasters, pandemics, war, or government orders

21Governing Law and Venue

These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-laws rules. Subject to Section 22, exclusive venue for any court proceeding is the state or federal courts located in Montgomery County, Texas, and you consent to their jurisdiction.

22Dispute Resolution, Arbitration, and Class-Action Waiver

22.1 Informal resolution first. Before filing any claim, you agree to email legal@clientyze.com with a description of the dispute and try in good faith to resolve it for 30 days.

22.2 Binding arbitration. Any unresolved dispute arising from or relating to these Terms or the Service will be resolved by final, binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in Montgomery County, Texas (or by video conference). Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this Section.

22.3 Exceptions. Either party may bring an individual claim in small-claims court. Either party may also seek injunctive relief in court for misuse of the Service, Lead Data, confidential information, or intellectual property. We may also bring a court action to collect unpaid fees.

22.4 Class-action waiver. All claims must be brought only in an individual capacity, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or award class-wide relief.

22.5 Time limit. Any claim against us must be filed within one year after it arises, or it is permanently barred.

23Assignment

You may not assign these Terms without our written consent. We may assign these Terms, without your consent, to an affiliate or successor, including in a merger, acquisition, or sale of assets.

24Miscellaneous

• These Terms, the Privacy Policy, the TCPA & DNC Compliance Standards, and any order or checkout terms are the entire agreement between us about the Service.
• If any provision is unenforceable, it will be modified to the minimum extent necessary and the rest stays in effect.
• Our failure to enforce a provision is not a waiver.
• No agency, partnership, or joint venture is created.
• Headings are for convenience only.
• If these Terms conflict with a signed written agreement between us, the signed agreement controls.

25Contact